Heightened sense of drama.

Eastenders thrives on exploiting real life situations and so we achieve a heightened sense of drama. by bringing up different topics such as divorce,terminal illnesses and domestic violence. these topics bring up both dramatic and lighter moments on the soap opera.

here we see Den giving Angie a divorce during the Christmas celebrations and so we know that not only does it bring a dramatic uproar as it in not expected but also has the audience and viewers of this soap bossing for drama.
another dramatic moment that is commonly remembered is:

and also a more subtle or softer moment in EastEnders is the moment were Alfie's nan died, still dramatic but it is not based on Adrenalin and control rather the opposite but almost bringing the same affect